The NDIS Pricing Arrangements and Price Limits (2024-2025)

Discover the latest NDIS pricing arrangements and price limits. Understand funding caps, explore support categories, and stay updated on key pricing changes to make the most of your NDIS plan.

Navigating the National Disability Insurance Scheme (NDIS) is a major part of life for more than 600,000 Australians with disabilities. At the heart of this system is the NDIS Pricing Arrangements and Price Limits — a detailed framework that outlines how much providers can charge, how budgets are allocated, and how both participants and providers can ensure services are delivered fairly.

If you’re an NDIS participant, provider, plan manager, or support coordinator, understanding the pricing guide isn’t optional — it’s essential.

What Are NDIS Pricing Arrangements and Price Limits?

The NDIS Pricing Arrangements and Price Limits (formerly called the NDIS Price Guide) is a document that defines the maximum amount a registered provider can charge for specific support services. It includes:

  • The hourly or unit rate for each support type
  • Descriptions of supports and service categories
  • Conditions around claiming and billing

These rules ensure that:

  • Participants are protected from overcharging
  • Providers are paid fairly and consistently
  • Funding is used efficiently and ethically

The document also explains how to handle cancellations, travel charges, and supports delivered in remote areas.

Support Categories Explained

NDIS funding is divided into three key areas, each designed to support different aspects of a participant’s daily life, personal growth, and long-term independence. Knowing how each category works can help you use your plan with more confidence and clarity.

1. Core Supports These help participants with everyday tasks and goals. Supports include assistance with self-care, access to community, and daily transport. Core funding is often the most flexible part of a plan.

2. Capacity Building Supports These aim to build the skills, confidence, and independence of participants. They include support coordination, therapeutic services (like psychology and physiotherapy), and social or employment skill development.

3. Capital Supports This funding is for assistive technology, equipment, and home or vehicle modifications. It typically covers one-off purchases that promote safety and independence.

Each support item has a specific line item code used for service bookings and invoicing.

2024–2025 NDIS Price Limit Examples (Real Data)

The NDIA sets maximum price limits for funded supports to ensure fair and consistent pricing across Australia. These limits help participants, providers, and plan managers stay on the same page when budgeting, booking services, or submitting claims. While participants can negotiate prices below the cap, providers cannot charge more than the set limits unless specifically approved.

Here’s a sample table featuring real price limits from the 2024–2025 Support Catalogue:

Support Item Number Support Name Description Unit Price Limit (AUD)
01_011_0107_1_1 Self-Care – Weekday Daytime Personal care during weekdays (6am–8pm) Hour $70.87
01_015_0107_1_1 Community Participation Access to community, social, or recreational support Hour $70.87
07_002_0106_8_3 Support Coordination – Level 2 Coordination of services Hour $100.14
15_056_0128_1_3 Psychosocial Recovery Coaching Coaching for psychosocial disability Hour $100.14
12_031_0127_3_3 Physiotherapy Therapy by a registered physiotherapist Hour $193.99
12_054_0128_3_3 Psychology Therapy by a registered psychologist Hour $234.83
15_036_0128_1_3 Registered Nurse – Complex Care High-complexity nursing services Hour $140.46
02_051_0108_1_1 Transport Non-labour cost per kilometre Per km $1.00
01_799_0107_1_1 Short-Term Accommodation (STA) Daily rate for STA including care, food, and support Daily $1,882.77

Note: Prices may vary depending on the time of day, weekend/public holiday rates, and geographic location (e.g., remote and very remote).

How Pricing Varies Across Australia

Delivering NDIS supports across Australia isn’t a one-size-fits-all approach. Geographic differences—especially in rural, remote, and very remote regions—can affect the cost and availability of services. To make access fair and sustainable for participants everywhere, the NDIA applies pricing loadings based on location.

Geographic Loadings

  • Remote areas receive a 20% loading on standard price limits
  • Very remote areas receive a 25% loading

These loadings apply automatically through the NDIA portal. Providers must use the Modified Monash Model (MMM) to determine geographic classification.

NDIS Price Limits (2024–2025)

The following table provides a sample of real NDIS support items and their official price limits as of March 2025. These figures represent the maximum amounts that registered providers can charge under the current NDIS Pricing Arrangements and Price Limits.

All prices are in Australian Dollars (AUD) and are sourced directly from the latest NDIS Support Catalogue.

Support Item Number Support Name Description Unit Price Limit (AUD)
01_011_0107_1_1 Assistance with Self-Care Activities – Weekday Daytime Support with personal care tasks during weekdays (6am–8pm) Hour $70.87
01_015_0107_1_1 Community Participation – Weekday Daytime Support to access community, social, and recreational activities Hour $70.87
07_002_0106_8_3 Support Coordination – Level 2 Coordination of supports and services Hour $100.14
15_056_0128_1_3 Psychosocial Recovery Coaching Coaching for participants with psychosocial disability Hour $100.14
12_031_0127_3_3 Physiotherapy Therapeutic support by a registered physiotherapist Hour $193.99
12_054_0128_3_3 Psychology Therapeutic support by a registered psychologist Hour $234.83
15_036_0128_1_3 Registered Nurse – Complex Care Nursing support for complex health needs Hour $140.46
02_051_0108_1_1 Transport Cost of transport for community access (non-labour) Per km $1.00
01_799_0107_1_1 Short-Term Accommodation (STA) Includes personal care, accommodation, food, and activities Daily $1,882.77

Note: Price limits may vary based on location (metro, regional, or remote), day of the week, or time of day. For example, services delivered on weekends or public holidays may attract higher rates. Always refer to the official NDIS Support Catalogue for the most current and complete pricing.

What’s New in the 2024–2025 Pricing Update?

The NDIA made several changes to reflect industry costs and improve access to support. Here are the major updates this financial year:

1. Removal of TTP (Temporary Transformation Payment)

As of 1 July 2024, the Temporary Transformation Payment has been completely removed. Providers must now ensure their pricing does not include TTP rates, and service agreements should be updated accordingly.

2. Updated Short Notice Cancellation Rules

The cancellation policy has changed to better reflect real-world service delivery:

  • For DSW (Disability Support Worker) services: 7 days' notice is still required.
  • For non-DSW supports (e.g. therapy, coordination): Only 2 business days’ notice is required.

3. Price Increases

Price limits have been adjusted to reflect higher wages and inflation:

  • Psychology: $234.83/hour
  • Complex Nursing: $140.46/hour
  • Support Coordination & Recovery Coaching: $100.14/hour

4. Provider Travel Costs

Providers can now claim non-labour travel costs (e.g. parking fees, tolls) from a participant’s Core budget if their Capacity Building budget cannot be used. This makes it easier for providers to reach participants in remote or urban areas without financial burden.

How to Access the Latest NDIS Pricing Documents

To stay up to date with current NDIS prices and claiming rules, visit the following official resources:

These documents include:

  • Full list of support items
  • Price limits
  • Claim types
  • Remote and regional pricing loadings

Final Thoughts

Understanding the NDIS Pricing Arrangements isn’t just helpful—it’s empowering. For participants, it ensures fair use of your funding and supports informed decisions. For providers, it’s essential for sustainable service delivery and compliance.

With regular updates, changing market conditions, and evolving participant needs, keeping up with the NDIS pricing structure is vital. Whether you're managing a plan or delivering supports, clarity on pricing will help you get the best possible outcomes.

Have questions? Speak to your plan manager, support coordinator, or visit the NDIS website for more information.

Frequently Asked Questions

Can NDIS providers charge above the set price limits?

No. Registered providers must adhere to the NDIA’s maximum price caps unless given rare written approval. Overcharging should be reported.

What if I cancel an appointment on short notice?

If cancelled within 7 days for DSW services or 2 business days for other supports, your provider may charge the full fee.

Why was the Temporary Transformation Payment (TTP) removed?

The TTP was a transitional measure for providers adapting to the NDIS. It was phased out on 1 July 2024.

Can Core funding cover transport expenses?

Yes. Core budgets can now be used for non-labour travel costs like tolls and parking, offering greater flexibility.

Where can I access the full NDIS pricing guide?

Download the latest Support Catalogue and Pricing Arrangements from the official NDIS Pricing Arrangements webpage.

Is GST included in NDIS pricing?

Generally, no. Most supports are GST-free, and prices listed exclude GST unless specifically noted.

Do unregistered providers follow NDIS pricing?

They can. While it’s not mandatory, many participants prefer unregistered providers who align with the pricing guide.

Can I negotiate service prices with providers?

Yes. The listed prices are maximums — you’re free to negotiate lower rates with your provider.

Are rates higher on public holidays or weekends?

Yes. Services delivered after hours, on weekends, or during public holidays attract higher rates, as outlined in the pricing guide.